Customer Support Channels
A 1–hour Response Guarantee
Offering high–quality support on–time is our main priority, so that we backup each Linux web hosting packages plan with a 1–hour ticket response warranty. After you fill in a ticket or send us an e–mail, our client support team will do all they could do to give the most adequate resolution for your case and to offer you help and advice quickly.
A Top–quality Support Service
Our technical support service is delivered by a crew of competent technicians who’re ready to answer your question promptly. You can easily communicate with the technical support team by launching a technical support ticket from your Site Control Panel or by posting us an email message. On working days, you may also contact us on the phone or make use of the live chat service.
An Intuitive Help Section
Our company has integrated a broad information base into the Control Panel to assist you to acquire useful step–by–step recommendations at any time. Each section of the Control Panel has its own contextual support area presenting a variety of how–to articles. We have also organized instructional videos to provide you with a much better visual representation of how to accomplish any presented activity.