Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Resolution Guarantee

  • Our client help and support team is on duty nonstop to respond to each of your support demands. Each ticket you post to us is going to be solved within no more than 60 mins. If your case requires help from an admin, we’ll send the ticket to the technician on shift and will inform you that the case is being resolved.

  • Top quality support service
  • Top–quality Customer Support Service

  • We will be working for you 24/7/365 to give you useful information and customer support and to aid you with any trouble that you could possibly have when controlling your virtual server. We’re able to help you with all installed in advance software applications, such as your OS, server management panel (based on the VPS type) and the Site Control Panel made 100% by us.

  • Intuitive help center
  • An Intuitive Help Section

  • A thorough and constantly updated collection of articles is built into our custom–built Site Control Panel. It offers you quick tips on how to carry out all the general web site maintenance jobs. The Help zone provides comprehensive how–to article tutorials and step–by–step video tutorials. You can access the Help area by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.