1 hour ticket response
Our team of support engineers is committed to supplying quick answers to each of your queries. We will examine your helpdesk ticket as soon as it’s been submitted and will respond with a solution within maximum one hour after the trouble ticket submission. In fact, our average tech support ticket response time is 20 minutes.
A First–Rate Technical Support Service
We’ve got a team of web hosting support engineers who are prepared to answer all your questions whenever you are in need of assistance. Most of our help desk support staff members have many years of experience in the Linux web hosting packages world, which means that you can constantly count on quick and in–depth answers to your concerns.
A User–Friendly Help Center Section
Included in the Site Control Panel is an easy–to–navigate Help Center section, which includes various sources of information. You can browse through a frequently updated knowledgebase featuring web hosting account management articles and website management articles, check out our how–to video tutorials or examine our F.A.Q. repository.